> ## Documentation Index
> Fetch the complete documentation index at: https://dev.ownright.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support and feedback

> We're here to help and to listen to your feedback 

We’re here to help you build a smooth and reliable integration with the
Ownright Developer Platform. Whether you’re setting up your first referral flow or
debugging a webhook, we want to ensure you get the support you need.

## 🛠 Technical support

If you run into issues or have questions about any of our APIs, our team is available to help.

<ul>
  <li>**Email support**: [developers@ownright.com](mailto:developers@ownright.com)</li>

  <li>
    **Response time**: We aim to respond to partner technical requests within 1
    business day
  </li>
</ul>

When reaching out, please include:

<ul>
  <li>A clear description of the issue</li>
  <li>Any relevant request IDs, referral or matter IDs</li>
  <li>Timestamps or logs (especially for webhook troubleshooting)</li>
  <li>Screenshots or API payloads are helpful</li>
</ul>

## 📝 Feedback and feature requests

We’re actively evolving the Developer Platform and would love your input.
If there are features you’d like to see — such as:

<ul>
  <li>Additional webhook events</li>
  <li>New mutation or query capabilities</li>
  <li>Sandbox support</li>
  <li>Better observability or retry tools</li>
</ul>

Please let us know at [developers@ownright.com](mailto:developers@ownright.com) or through your direct contact if you have one.

## 📢 Stay updated

To stay informed about changes to the platform:

<ul>
  <li>
    Check the changelog for your API regularly for updates, enhancements, and
    deprecations.
  </li>

  <li>
    We’ll notify all registered partners via email of major updates or breaking
    changes.
  </li>
</ul>