We’re here to help you build a smooth and reliable integration with the Ownright Developer Platform. Whether you’re setting up your first referral flow or debugging a webhook, we want to ensure you get the support you need.

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🛠 Technical support

If you run into issues or have questions about the Partner API, our team is available to help.

  • Email support: [email protected]

  • Response time: We aim to respond to partner technical requests within 1 business day

When reaching out, please include:

  • A clear description of the issue
  • Any relevant request IDs, referral or matter IDs
  • Timestamps or logs (especially for webhook troubleshooting)
  • Screenshots or API payloads if helpful

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📝 Feedback and feature requests

We’re actively evolving the Developer Platform and would love your input. If there are features you’d like to see — such as:

  • Additional webhook events
  • New mutation or query capabilities
  • Sandbox support
  • Better observability or retry tools

Please let us know at [email protected] or through your direct contact if you have one.

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📢 Stay updated

To stay informed about changes to the platform:

  • Check the Changelog regularly for API updates, enhancements, and deprecations.

  • We’ll notify all registered partners via email of major updates or breaking changes.